Conditions for using this system

Article 1

1. This system is available only to customers who comply with these Terms and Conditions of Accommodation.
2. If you make a reservation for the products and services provided by the Hotels under this system, you will be asked to make a reservation.
   By applying, you will be deemed to have agreed to these Terms and Conditions of Accommodation.
3. The Company shall engage in activities such as causing inconvenience, disadvantages, or harm to third parties, or acts that may interfere with our services.
   Users who engage in any act that the Company deems inappropriate (prohibited acts) may be refused to use this system and each hotel.

Application for reservation

Article 2

If you are applying for a reservation, please fill out the reservation application form for the desired product or service without fail.

Effectiveness of the application for incomplete input

Article 3

If there is a defect in the entry of the necessary information in the preceding article, the reservation application will be invalid.

Date of reservation

Article 4

The reservation under this system shall be made when the Company operates the Hotels sends a notice of consent to the customer's application set forth in Article 2.

Cancellation/change of reservation

Article 5

1. If the registration details are changed, please use this system to register the change immediately.
2. If you are unable to use this system due to unavoidable circumstances, please contact the hotel directly.
   If you contact the hotel directly, you will not receive a change cancellation notice.

Prohibited acts

Article 6

When using this system, the user shall not perform any of the following acts or any act that may cause such a risk.

1. Acts of using this system for improper purposes
2. The act of constitute a crime
3. Copyright of the Company or a third party. Acts that infringe on intellectual property rights such as trademark rights, portrait rights, or property, or acts that may infringe
4. The act of entering false or unauthorized information when making an accommodation reservation
5. Acts of using this system for the purpose of profit or resale, regardless of the reason, such as paid arrangements.
6. Acts of using this system by impersonating a third party
7. The act of sending or writing harmful computer programs
8. Acts that violate laws and regulations, these Terms, or public order and morals
9. Acts that interfere with the operation of this system
10. Other acts that the Company deems inappropriate

If the User causes damage to the Company and the System due to violation of these Terms, the Company may claim all damages incurred to the User.

Payment of fees

Article 7

Please pay the accommodation fee by cash or credit card at the time of checkout at your hotel.

A penalty fee

Article 8

If the reservation is cancelled or changed due to your convenience, a penalty (cancellation fee) specified by the Company will be charged.
The penalty is set for each accommodation plan that you have reserved, so please check the cancellation fee item for the applicable plan for details.

Handling of Member Information and Reservation Information

Article 9

1. In order to deliver comfortable services to our customers, we use membership registration information and reservation information (history) on this site.
   The information you register will be used to provide you with better service and will not be used for any other purpose except in the case of paragraph 2 below.
2. Regarding the use of this system in a corporate contract using this system, the representative of the contracted corporation (including the person in charge of its authority).
   If there is a request for disclosure of information on usage status, you agree to disclose the membership registration information and reservation details (history) used as the relevant corporation.

Changes to this system

Article 10

Changes to this system may be made without prior notice to the customer if the Company deems it necessary.
Please check these terms and conditions each time you use it.

Temporary suspension of use

Article 11

Please note that we may suspend the use of this system without prior notice to the customer in any of the following cases.

1. In the case of maintenance or other work related to this system
2. When a natural disaster or other emergency has occurred or is likely to occur
3. Other cases where the Company deems it necessary to suspend use.

Responsibility and Disclaimers of the Hotels

Article 12

1. HOTELS will compensate for any damages in the performance of accommodation contracts and related contracts, or if damage to the guest due to their failure to comply with them.
   Provided, however, that this does not apply to cases where it is not due to reasons attributable to the Hotel.
2. If the hotel is unable to provide a contracted guest room, Hotels shall, with the consent of the guest, arrange other accommodations under the same conditions as possible, with the consent of the guest.
3. Notwithstanding the above provisions, HOTELS will pay a penalty equivalent to the penalty fee to the guest and the compensation fee will be used to cover the amount of compensation for damages.
   However, no compensation fee will be paid if there is no reason attributable to the Hotels for the inability to provide the guest rooms.

Others

Article 13

The terms of use for other use shall conform to the accommodation terms and conditions provided by the hotel.

Countries and courts for which trials can be held

Article 14

In the event of a dispute concerning this system, you and ANA may file an appeal against the Osaka District Court of Japan.