1.Purpose

We place our highest priority on the safety of our customers, recognize the importance of appropriate food allergies, and have established a “food allergy response policy” to ensure safe eating.

2.About food allergy

Ⅰ. Food allergies refers to the fact that when you eat, touch, or inhale food, the immune system, which should protect the body, reacts excessively, causing symptoms that are harmful to the body.

Ⅱ. Allergens as defined by the Food Labeling Law
If food contains specific raw materials or raw materials equivalent to specific raw materials, labeling obligations or recommendations for labeling are stipulated.

※8 items of specified raw materials…Manufacturer labeling obligations
Eggs, milk, wheat, buckwheat, peanuts, shrimp, crab, walnut

※20 items in accordance with specified raw materials: Recommended for manufacturers
Abalone, squid, salmon, mackerel, beef, pork, chicken, orange, apple, banana, kiwi fruit, peach, soy, sesame, cashew nuts, yamaimo, matsutake, gelatin, almond

3.Our basic concept

Our basic policy is to give the highest priority to the safety of our customers when providing food and drink to our guests with food allergies, but please note that the following items are in advance.

Ⅰ. If you are required to provide meals for food allergies, we will only provide a "low allergen menu" excluding eight specific raw materials, and will not do any other measures in principle.

Ⅱ. We use various ingredients in the same kitchen, so we do not use special cooking utensils etc. for each ingredient.
For this reason, it is not possible to reliably prevent a trace amount of ingredients that are not used as raw materials are mixed.
It is necessary to understand the circumstances of our company and to understand in advance that a small amount of ingredients that are not used as raw materials for the dishes we provide.

4.About food allergies menu

Ⅰ. About low allergen menu

1． We offer a "low allergen menu" that removes eight specified raw materials that are required to be labeled.

2． Items other than the 8 specified raw materials are not removed.

3． It is possible for customers to bring their own safe food (retort, freezing, etc.) and eat and drink at the same seat.
Please tell us at the time of booking and hotel check-in. (We will help you with heating such as microwave ovens and hot water roasted.)

4． Reservations must be made at least 5 days in advance. Please note that we cannot accept applications after 4 days in advance. (This does not apply to food items brought in in 3.)

Above