Credit cards available

[Payment Method]
PayPay / auPAY / J-CoinPay / d Payment / Mel Pay / BankPay / Alipay + WeChatPay
※It is not available at some hotels.

Click here for the terms of accommodation.

Check-in 15:00 Check-out 11:00
※It may vary depending on the plan you booked.

A cancellation fee will be charged from 3 days in advance.
※It may vary depending on the plan you booked.

Please pay for it when you arrive.

Please use the smoking area as it is not available.

Dinner, breakfast, basic drinks in the lounge, snacks, large public baths, etc.
※Grand Mercure Sapporo Odori Park doesn't have dinner or public baths.

[Operating hours]
・15:00-18:00 Rakugu/Evening Social
・21:00 to 23:00 Toriwatari (a little) / Nightcap
・15:00 to 23:00/6:00~ 10:00 Hot Spring Lounge　　※Mercure Saga Karatsu Resort is a relaxing lounge
The content of the offer differs depending on the time of day, so please change the time before using.
※Hot Spring/Relaxation Lounge Not applicable:
Grand Mercure Sapporo Odori Park, Mercure Miyagi Zao Resort & Spa, Mercure Toyama Tonami Resort & Spa and Grand Mercure Okinawa Cape Zanpa Resort

I don't have it.

Please refer to the link below for information on how to deal with food allergies.
＞For those who have food allergies

The buffet restaurant shows the use of ingredients for the eight major allergies (eggs, milk, wheat, buckwheat, peanuts, shrimp, crab, walnuts, shrimp, crab, walnuts).
Please note that the kitchen handles a variety of ingredients, so please note that there is a possibility of a small amount of contamination, including at a foodstuff factory.
If you have any questions, please feel free to contact the restaurant staff on the day.

Use time 6:00 to 10:00 (final admission 9:30) / 15:00 to 23:00 (final admission 22:30)
Please bring your face towel, bath towel, and card key from the guest room.
※Grand Mercure Sapporo Odori Park doesn't have a large public bath.

Use time 15:00 to 23:00/6:00 to 10:00

You can use it for free.
※Accor members can use it for high-speed communication.
※Member registration is free, so please register by all means.
※You can also use it even if you enter your email address without registering as a member.

Switching between heating and cooling is done in the entire building and cannot be adjusted for each guest room, but airflow can be adjusted for each guest room.

Please fill in the date of your stay, the name of your reservation representative or group, and send it by the front desk notice.

Please use the dial-type locker in front of the lobby for baggage storage before arrival and after departure.

We do not provide any pharmaceuticals to our customers.

The best price warranty is guaranteed to be reserved at the best rate.
If you find a cheaper rate on another website within 24 hours of booking, we will apply that price and offer an additional 25% discount from the price of the third party booking channel.
＞ Click here for more information.

Not applicable if the vacant room type at the time of reservation is not the same.

Package products such as airlines are not eligible because they are prices that cannot be involved in the selling price.

Corporate contracts are not eligible because accommodation fees are negotiated and sold between the two companies in advance.