1.Purpose

We place the highest priority on customer safety, recognize the importance of appropriate food allergy response, and establish a "food allergy response policy" to ensure safe eating of food.

2.About food allergy

Ⅰ. Food allergies are when eating, touching, or inhaling food, the immune system that should protect the body reacts excessively, causing harmful symptoms to the body.

Ⅱ. Allergens stipulated by the Food Labeling Act
If the food contains a specified raw material or a raw material equivalent to a specified raw material, the labeling obligation or labeling recommendation is stipulated.

※8 specified raw materials…Obligation to Manufacturers
Eggs, milk, wheat, buckwheat, peanuts, shrimp, crab, walnut

※20 items according to specified raw materials: Recommended to manufacturers
Abalone, squid, how much, salmon, mackerel, beef, pork, chicken, orange, apples, bananas, kiwifruit, thighs, soybeans, sesame, cashew nuts, yamaimo, matsutake, gelatin, almond

3.Our basic approach

In providing food and drink to customers with food allergies at our hotel, our basic policy is to give top priority to customer safety, but please note the following items in advance.

Ⅰ. If you are required to provide food allergies, we will only provide a “low allergen menu” excluding eight specified raw materials, and will not take any other measures in principle.

Ⅱ. Our company uses a variety of ingredients in the same kitchen, so we do not use special cooking utensils for each ingredient.
For this reason, it is not possible to ensure that ingredients that are not used as raw materials are mixed into trace amounts.
It is necessary to understand the circumstances of our company and understand in advance that trace amounts of ingredients that are not used as raw materials for the dishes we provide are mixed in.

4.About food allergy menu

Ⅰ. About low allergen menu

1． We will provide a "low allergen menu" that removes eight specified raw materials that are required to be displayed.

2． Items other than the eight specified raw materials have not been removed.

3． Customers are allowed to bring their own safe food (retort, freezing, etc.) and eat and drink at the same seat.
Please tell us at the time of booking and hotel check-in. (We will help you heat microwave ovens and hot water roasts.)

4． Reservations will be accepted up to 5 days in advance. Please note that applications will not be accepted after 4 days. (This does not apply to foods brought in 3.)

Above