"Head Office Japan Internet Reservation System" Terms and Conditions
Head Office Japan Co., Ltd. (hereinafter referred to as “our company”) is the Head Office Japan Internet Reservation System operated by our company to customers.
In order to ensure proper and smooth use of (hereinafter referred to as “this system”), the following terms of use (hereinafter referred to as “this agreement”) has been established.
When using this system, please comply with these terms and conditions.
Conditions for use of this system
Article 1
- This system is only available to customers who comply with these Terms and Conditions of Accommodation.
- When you apply for a reservation for the products and services provided by the Hotels by this system,
By applying, we will treat you as having agreed to these Terms and Conditions of Accommodation. - The Company may cause inconvenience, disadvantage, harm, etc. to third parties, acts that may interfere with our services, etc.
Users who conduct acts deemed inappropriate by the Company (prohibited acts) may refuse the use of this system and each hotel of the Company.
Application for Reservation
Article 2
If you are applying for a reservation, please fill out the reservation application form for the desired product or service without omission.
Effectiveness of application for incomplete input
Article 3
If there is any incomplete entry in the required items in the preceding Article, the reservation application will be invalid.
Time of Reservation
Article 4
Reservations by this system shall be made when the Company, which operates the Hotels, sends a notice of consent to the customer's application specified in Article 2.
Cancellation or change of reservation
Article 5
- If the registration details are changed, please use this system to register the change immediately.
- If the system cannot be used due to unavoidable circumstances, the member should contact the hotel directly.
In addition, if you contact the hotel directly, you will not receive a change cancellation notice.
Prohibited acts
Article 6
When using this system, the user shall not perform any of the following acts or acts that may be feared.
- Acts of using this system for improper purposes
- Acts of breaking into crime
- Copyright of the Company or a third party. Acts that infringe on intellectual property rights such as trademark rights, portrait rights or property, or acts that may infringe
- The act of entering false or fraudulent information when making a reservation
- The act of using this system for profit or resale for any reason, such as paid arrangements.
- Acts of using this system by impersonating a third party
- Acts of sending or writing harmful computer programs
- Acts that violate laws and regulations, these Terms or public order and morals
- Acts that interfere with the operation of this system
- Other acts deemed inappropriate by the Company
If the User causes damage to the Company and the System by violating these Terms, the Company shall be able to claim all damages incurred to the User.
Payment of fees
Article 7
Please pay the accommodation fee by cash or credit card when checking out at your hotel.
Acceptance of penalty
Article 8
If the reservation is canceled or changed due to the circumstances of the customer, a penalty (cancellation fee) specified by our company will be charged.
The penalty fee is set for each accommodation plan you booked, so please check the cancellation fee item of the applicable plan for details.
Handling of Member Information and Reservation Information
Article 9
- We share membership registration information and reservation information (history) on this site in order to deliver comfortable services to our customers.
The information you have registered will be used by us to provide better services to our customers and will not be used for any other purpose except in the case of paragraph 2 below. - Regarding the use of a corporate contract using this system, the representative of the corporation (including the person in charge who has been entrusted with the authority) of the contracting corporation.
In the event of a request for disclosure of information about the usage status, you agree to disclose the membership registration information and reservation details (history) used as such corporation.
Changes to this system
Article 10
If we deem it necessary, we may change this system without prior notice to the customer.
Please check these terms and conditions each time you use them.
Temporary suspension of use
Article 11
Please note that we may interrupt the use of this system without prior notice to the customer in any of the following cases.
- When performing maintenance or other work related to this system
- When a natural disaster or other emergency has occurred or is likely to occur
- Other cases where we deem it necessary to suspend use
Liability and Disclaimer of the Hotels
Article 12
- The Hotels shall compensate for the damage in the performance of the accommodation contract and related contracts, or in the event of damage to the Guest due to their failure.
Provided, however, that this shall not apply if it is not due to reasons attributable to the Hotel. - In the event that the hotel is unable to provide a contracted guest room, the hotel shall obtain the consent of the guest and arrange other accommodation facilities under the same conditions as much as possible.
- Notwithstanding the above provisions, the Hotels shall pay the Guest a compensation fee equivalent to the penalty, and the compensation fee shall be applied to the amount of damages.
However, compensation fees will not be paid if there is no reason attributable to the Hotels for not being able to provide the guest room.
Other
Article 13
Other terms and conditions for use are in accordance with the accommodation agreement provided by the hotel.
Countries and courts where a trial can be held
Article 14
In the event of a dispute regarding this system, you and our company may appeal to the Osaka District Court in Japan.
Revised on October 1, 2015
Revised on October 1, 2012
Established on April 1, 2000
Head Office Japan Co., Ltd.