Accepted credit cards

[Payment method]
PayPay, auPAY, J-CoinPay, d-Pay, e-Pay, BankPay, Alipay+, WeChatPay

Please see here for accommodation terms.

Check-in 15:00 Check-out 11:00
※It may vary depending on the plan of the reservation.

A cancellation fee will be charged from 3 days in advance.
※It may vary depending on the plan of the reservation.

Please pay for it when you arrive.

No, please use the smoking area.

Dinner, breakfast, basic drinks in the lounge, snacks, public bath, etc. are included in the accommodation fee.
※There is no dinner or public bath in Grand Mercure Sapporo Odori Park.

Daily,
・15:00-18:00 Ragu / Evening Social
・21:00 to 23:00 Toriwatari (a little) / night cap
・15:00 - 23:00 / 6:00 - 10:00 Hot spring lounge　　※Mercure Saga Karatsu Resort is a relaxation lounge
The content of the offer varies depending on the time of day, so please change the time and use it.
※Hot spring and relaxation lounge not applicable:
Grand Mercure Sapporo Odori Park, Mercure Miyagi Zao Resort & Spa, Mercure Toyama Tonami Resort & Spa, Grand Mercure Okinawa Cape Zanpa Resort

I'm not ready.

Please refer to the link below for information on how to deal with food allergies.
＞For those who have food allergies

The buffet restaurant displays the use of ingredients for 8 major allergies (eggs, milk, wheat, buckwheat, peanuts, shrimp, crab, walnuts)
In addition, since the kitchen handles various ingredients, please note that there is a possibility that a small amount of contamination may occur, including handling at the foodstuff factory.
If you have any other questions, please feel free to contact the restaurant staff on the day.

Available hours 6:00 to 10:00 (last entry 9:30) / 15:00 to 23:00 (last entry 22:30)
Please bring a face towel, bath towel, and card key from the guest room when using.
※Grand Mercure Sapporo Odori Park does not have a public bath.

Available hours 15:00 to 23:00 / 6:00 to 10:00

You can use it for free.
※Accor members can use high-speed communication.
※Member registration is free of charge, so please register by all means.
※You can use it even if you enter your email address without registering as a member.

Switching between heating and cooling is a batch of the entire building and cannot be adjusted for each room, but air volume can be adjusted for each room.

Please fill in the name of your reservation representative or organization and send it to the front desk notice.

For luggage storage before arrival and after departure, please use the dial locker in front of the lobby.

We are not able to provide medicines to customers at our hotel.

Best Price Guarantee promises to make a reservation at the best rate.
If you find a cheaper rate on another website within 24 hours of booking, we will apply that rate and offer an additional 25% discount from the price of the third party booking channel.
＞ Click here for more information

If the vacant room type at the time of reservation is not the same, it will not be eligible.

Packaged products such as airlines are not eligible because the price cannot be involved in the selling price.

In a corporate contract, accommodation fees are negotiated and sold between the two companies in advance, so they are not eligible.