Credit cards accepted

[Payment method]
PayPay, auPAY, J-CoinPay, d Payment, Merpay, BankPay, Alipay+, WeChatPay

Click here for the terms of accommodation.

Check-in 15:00 Check-out 11:00
※It may vary depending on the booking plan.

Cancellation fee will be charged 3 days in advance.
※It may vary depending on the booking plan.

Please pay your bill upon arrival.

No, please use the smoking area.

Dinner, breakfast, basic drinks in the lounge, snacks, public bath, etc. are included in the accommodation fee.
※There is no dinner or public bath in Grand Mercure Sapporo Odori Park.

Daily,
・15:00 to 18:00 Rakugu / Evening Social
・21:00 to 23:00 Toriwatari (a little) / nightcap
・15:00 - 23:00 / 6:00 - 10:00 Hot spring lounge　　※Mercure Saga Karatsu Resort is a relaxation lounge
The contents of the offer vary depending on the time of day, so please use it differently.
※Hot Spring / Relaxation Lounge Not Covered:
Grand Mercure Sapporo Odori Park, Mercure Miyagi Zao Resort & Spa, Mercure Toyama Tonami Resort & Spa, Grand Mercure Okinawa Cape Zanpa Resort

We don't have it.

Please refer to the link below for information on how to respond to those who have food allergies.
＞For those who have food allergies

The buffet restaurant displays the use of ingredients for 8 major allergies (eggs, milk, wheat, buckwheat, peanuts, shrimp, crab, walnuts)
In addition, since the kitchen handles a variety of ingredients, please note that there is a possibility of a small amount of contamination, including handling at the foodstuff factory.
If you have any questions, please feel free to contact the restaurant staff on the day.

6:00 to 10:00 (last entry: 9:30) / 15:00 to 23:00 (last entry: 22:30)
Please bring a face towel, bath towel, and card key from the guest room.
※There is no public bath in Grand Mercure Sapporo Odori Park.

Time 15:00 to 23:00 / 6:00 to 10:00

You can use it for free.
※Accor members can use high-speed communication.
※Member registration is free of charge, so please register by all means.
※You can use it even if you enter your email address without registering as a member.

Switching of heating and cooling is a lump-sum building and cannot be adjusted for each guest room, but air volume can be adjusted for each guest room.

Please fill in the name of the representative or the name of the organization and send it to the front desk.

For luggage storage before arrival and after departure, please use a dial locker in front of the lobby.

We cannot provide medicines to customers at our hotel.

Best Price Guarantee promises to book at the best rate.
If you find a cheaper price on another website within 24 hours of booking, we will apply that price and offer an additional 25% discount from the price of third-party booking channels.
＞ Click here for details

It is not eligible if the vacant room type is not the same at the time of reservation.

Packaged products such as airlines are not eligible because the prices cannot be involved in the selling price.

Corporate contracts are not eligible because the accommodation fee is negotiated and sold between the two companies in advance.