"Head Office Japan Internet Reservation System" Terms of Service
Head Office Japan Co., Ltd. (hereinafter referred to as “our company”) is operated by our customers by the head office Japan Internet reservation system.
In order to properly and smoothly use (hereinafter referred to as "this system"), the following terms of use (hereinafter referred to as "this system") have been established.
When using this system, we ask that you comply with these terms.
Conditions for use of this system
Article 1
- This system is only available to customers who comply with these Terms and Conditions of Accommodation.
- When the customer makes an application for a reservation for products and services provided by the Hotels by this system,
By applying, we accept that you have agreed to these Terms and our accommodation terms and conditions. - The Company acts such as annoying, disadvantageous, harming third parties, acts that may interfere with our services, etc.
Users who perform acts that the Company deems inappropriate (prohibited acts) may refuse the use of this system and each of our hotels.
Application for reservation
Article 2
If you are applying for a reservation, please fill out the reservation application form for the desired product or service without omission.
Effectiveness of application for incomplete input
Article 3
If the entry of the necessary items in the preceding article is incomplete, the reservation application will be invalid.
Date of appointment
Article 4
Reservation by this system shall be made when the Company, which operates the Hotels, sends a notice of consent to the customer's application specified in Article 2.
Cancellation or change of reservation
Article 5
- If the registration details are changed, please use this system to register the change immediately.
- If the system cannot be used due to unavoidable circumstances, the member should contact the hotel directly.
If you contact the hotel directly, you will not receive a change cancellation notice.
Prohibited acts
Article 6
When using this system, the user shall not perform any of the following acts or acts that may occur.
- Acts of using this system for improper purposes
- Acts that motivate crime
- Copyright of the Company or a third party. Acts that infringe on intellectual property rights such as trademark rights, portrait rights, or property, or acts that may infringe
- Acts of entering false or fraudulent information when making a reservation
- Acts of using this system for the purpose of profit or resale, regardless of reason, such as paying arrangements.
- Acts of impersonating a third party and using this system
- Sending or writing harmful computer programs
- Acts that violate laws, regulations, these Terms, or public order and morals
- Acts that interfere with the operation of this system
- Other acts deemed inappropriate by the Company
In the event that a user causes damage to the Company and the System by violating these Terms, the Company shall be able to claim all damages incurred to the User.
Payment of fees
Article 7
Accommodation charges must be paid by cash or credit card upon check-out at your hotel.
Receiving a penalty
Article 8
If the reservation is canceled or changed due to the circumstances of the customer, a penalty (cancellation fee) specified by our company will be charged.
The penalty is set for each accommodation plan you booked, so please check the cancellation fee item of the applicable plan for details.
Handling of Member Information and Reservation Information
Article 9
- In order to deliver comfortable services to our customers, we share membership registration information and reservation information (history) on this site.
The registered information will be used by us to provide better service to our customers, and will not be used for any other purpose except in the case of paragraph 2 below. - Regarding the use of a corporate contract using this system, the representative of the corporation to which the authority is entrusted, shall be used.
If there is a request for information disclosure regarding the status of use, you agree to disclose the membership registration information and reservation details (history) used as such corporation.
Changes to this system
Article 10
Changes to this system may be made without prior notice to the customer if we deem it necessary.
Please check these terms and conditions each time you use it.
Temporary suspension of use
Article 11
Please note that we may suspend the use of this system without prior notice to the customer in any of the following cases.
- When performing maintenance or other construction related to this system
- When a natural disaster or other emergency has occurred or is likely to occur
- If the Company deems it necessary to suspend use
Liability and Disclaimer of Hotels
Article 12
- The Hotels shall compensate for the damage in the performance of the accommodation contract and related contracts, or in the event of damage to the Guest due to their failure.
However, this does not apply if it is not due to reasons attributable to the hotel. - The Hotels shall, with the consent of the Guest, arrange other accommodations under the same conditions as possible, with the consent of the Guest, if unable to provide the guest rooms contracted to the Guest.
- Notwithstanding the above provisions, the Hotels shall pay the Guest a compensation fee equivalent to a penalty, and the compensation fee shall be applied to the amount of damages.
However, compensation fees will not be paid if there is no reason to be blamed by the Hotels for the inability to provide rooms.
Others
Article 13
The terms of use associated with other use are in accordance with the accommodation agreement provided by the hotel.
Countries and courts where a trial can be held
Article 14
In the event of a dispute regarding this system, you and our company may file a lawsuit against the Osaka District Court in Japan.
Revised on October 1, 2015
Revised on October 1, 2012
Established on April 1, 2000
Head Office Japan Co., Ltd.